Free Essays on Leadership In Hospitality Industry

LEADERSHIP IN HOSPITALITY CEO Mary Mahoney stated, â€Å"leadership is having a plan, getting a group of people to follow you down a certain path, and encouraging them along the way that will lead to successful achievement of the plan† (Greger; Peterson 2000, p.17). Determining a leader in the hotel-motel business would be difficult because of how the properties are classified. The type of service provided by the business determines the rating of the property. Motel 6 is considered a one- star because it does not offer any amenities. Quality Inn is a two-star because it only offers a continental breakfast. Courtyards by Marriott are considered three-star because it offers breakfast, lunch, a bar and laundry services. The Hilton is a four-star because it offers a restaurant, banquets, room service, and shuttle service. A five-star can offer a variety of services ranging from twenty-four hour service for restaurant, room service, personal maid or butler, spa-salon, valet parking, workout center and a business center. Banquets, concierge, dry cleaning are also offered. The Westin and Renaissance, are the only five-star hotels in Oklahoma. The success of a business depends one a focused leader with a plan, the ability to lead and knowledge of what it takes to be a leader. Accor Properties is an excellent example of leaders that are focused with a plan. They are now the third largest in the world in rooms. This company is based out of France but plans to make a definite impression on the United States market in the future. The company leaders are targeting the areas of technology and reservation in order to accomplishing their goal. Accor leader’s contributes much of their business success to diversity. Joint ventures in the casinos, food industry, voucher system, timeshares, cruise, holiday vacation packages are helping them to achieve their fu... Free Essays on Leadership In Hospitality Industry Free Essays on Leadership In Hospitality Industry LEADERSHIP IN HOSPITALITY CEO Mary Mahoney stated, â€Å"leadership is having a plan, getting a group of people to follow you down a certain path, and encouraging them along the way that will lead to successful achievement of the plan† (Greger; Peterson 2000, p.17). Determining a leader in the hotel-motel business would be difficult because of how the properties are classified. The type of service provided by the business determines the rating of the property. Motel 6 is considered a one- star because it does not offer any amenities. Quality Inn is a two-star because it only offers a continental breakfast. Courtyards by Marriott are considered three-star because it offers breakfast, lunch, a bar and laundry services. The Hilton is a four-star because it offers a restaurant, banquets, room service, and shuttle service. A five-star can offer a variety of services ranging from twenty-four hour service for restaurant, room service, personal maid or butler, spa-salon, valet parking, workout center and a business center. Banquets, concierge, dry cleaning are also offered. The Westin and Renaissance, are the only five-star hotels in Oklahoma. The success of a business depends one a focused leader with a plan, the ability to lead and knowledge of what it takes to be a leader. Accor Properties is an excellent example of leaders that are focused with a plan. They are now the third largest in the world in rooms. This company is based out of France but plans to make a definite impression on the United States market in the future. The company leaders are targeting the areas of technology and reservation in order to accomplishing their goal. Accor leader’s contributes much of their business success to diversity. Joint ventures in the casinos, food industry, voucher system, timeshares, cruise, holiday vacation packages are helping them to achieve their fu...